The training curriculum for Ugandan migrant workers bound for the kingdom of Saudi Arabia is primarily developed by the ministry of gender, labor and social development with support from International Labor Organization (ILO), Ministry of Foreign Affairs, Ministry of Internal Affairs, Ministry of Health and members from the Uganda Association of External Recruitment Agencies (UAERA).
With a number of various teaching methods including group discussions, live demonstrations in our state of the art practical rooms, videos, questions and answer sessions, Presentations, brainstorming combined with our experienced and highly competent staff, we go over and above the required limits. Our training methods are properly designed to identify the knowledge and skills gaps and effectively address them as such. The envisaged learning out-comes of training varies between the modules, in line with the differing target groups addressed by each module.
Indeed its only here at Inaries Training Centre where;
WE TRAIN FOR SAFETY
WE TRAIN FOR RESULTS
WE TRAIN FOR COMPETENCY
The accredited training program modules by the Ministry of Gender, Labor and Social Development which runs for a period of 14 working days are as listed
Introduction to Pre-Departure Orientation Training
Session Objective
• To explain the importance of pre-departure training.
• To make it easier for migrants to understand what their migration journey means.
• To cover the big questions that the migrants will have during the preparations.
• To facilitate cultural adaptation and work-life expectations.
• To prepare trainees on how to manage and handle expectations
Session Activities
• Deliver presentations on pre-departure orientation and training.
• Brainstorm on the importance of pre-departure training.
• Role play: work-life expectations.
Importance of the Pre-Departure Orientation Training
• It supports outgoing migrant workers in preparing for their journey, adjustment
period, life, and work in the country of destination.
• It provides migrants with information on how to access support channels and
grievance mechanisms.
21st Century Competencies for Migrant Workers
Session 1: Introduction / Meaning of 21st Century Competencies
Session Objectives
By the end of this session, participants should be able to:
• Access and know the different skills they have and how to use them.
• Understand their personal competencies and how they can improve them.
Session Activities
• Presentation on 21st century competencies.
• Set scenarios on 21st century competencies that can help today’s migrant worker remain competitive in a changing job market.
Session 2: Mindset and Behavior
Session Objectives
By the end of the session, participants should be able to:
• Explain the importance of goal-setting.
• Set their goals.
• Determine the important goals.
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Session Activities
Setting short, medium and long-term goals.
• Demonstrate one’s understanding of mindset change.
• Conduct a role-play session on the appropriate interpersonal skills needed from a migrant in the COD. Participants should demonstrate how they will maintain good relations with employers and fellow employees in the COD.
• Participants discuss the extent to which their current lifestyles reflect the Ubuntu golden rule of “Do unto others as you would have them do unto you.” Participants should cite examples from their life experiences on how they have demonstrated this golden rule with the people they have been interacting with.
Session 3: Personal and Psychological Wellbeing
Session Objectives
By the end of this session, participants should be able to:
• Have mental preparedness for the job and the new environment.
• Develop a self-motivated and self-directed attitude.
• Assess their individual strengths, weaknesses, opportunities and threats to deal
with challenges.
• Develop a more spiritual pattern that will help them in their day-to-day life.
Session Activities
Discuss the four main aspects of self–confidence.
• Brainstorm on the importance for migrants to have well-developed
self–confidence personality.
• Explain how one can manage a stressful life situation in a foreign land.
• Explain how one can remain spiritually focused while in the COD.
• Using relevant examples from real experiences of working in a foreign country,
examine the salient strategies of managing homesickness.
Session 4: Foreign Language and Communication
Session Objectives
By the end of this session, participants should be able to:
• Have the basic knowledge of the language of the COD.
• Have the basic communication skills.
• Identify the specific communication barrier and know how to deal with them.
• Get knowledge of utilizing the different communication channels.
Session Activities
1. Introduce the topic and objectives of the module.
2. Participants should hold dialogues on each of the following in English language:
- Greetings and basic questions.
- Phrases for asking for help during travel.
- Phrases for asking for help in country of destination.
- Phrases at the workstation on how to execute their tasks. This will include how to ask for guidance, as well as salary and leave.
3. Participants should hold dialogues in the COD language on each of the following:
- Greetings and basic questions
- Phrases for asking for help in country of destination.
- Phrases at the workstation on how to execute their tasks.
- This will include how to ask for help as well as salary and leave.
4. Pronounce common phrases in COD language(s).
5. Role-play: both household and workplace conversations.
6. Demonstrate through a dialogue on how migrants can seek help and guidance from recruitment companies, Embassy and NGOs.
Session 5: Work Ethics and Conduct
Session Objectives
By the end of this session, participants should:
• Be able to practice ethics and observe values in and out of their workplace.
• Be able to effectively manage their time and generate a working timetable and communicate it to their employers where necessary.
Session Activities
• Discuss the tips needed to develop strong work ethics.
• Brainstorm on the salient time management skills for successful career life.
• Explain the benefits of appropriate time management in one’s work life.
Employment Contract, Laws and Regulations
Session 1: Terms and Conditions of Employment
Session Objectives
By the end of this session, participants should be able to:
• Explain the content of their employment contract.
• Demonstrate their understanding of salary computation.
• Interpret the meaning and length of probation period.
• Explain the terms and conditions of terminating a contract and its implication.
Session Activities
• Ask participants if they have already signed their employment contract.
• Ask participants if they know the details of their employer or recruitment agency.
• Deliver the lecture on what should be in the employment contract and the different
types and implications of the contracts.
• Deliver the lecture on the obligation of both the employer and employee.
• Brainstorm on the key features of the employment contract (see Annex).
Session Objectives
By the end of this session, participants should be able to:
• Understand the laws governing migration in the COD.
• Understand the laws governing recruitment from Uganda.
• Be aware of the consequences of breaking the law in the COD.
• Understand issues that can cause one trouble in the COD.
• Be aware of the international standards governing migration and migrant workers.
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Materials Needed
The facilitator should bring the trainees examples of the following:
• Uganda regulatory documents and laws stipulated below.
• Extract copies of the labor laws of the COD.
• Extract copies of the international standards and conventions Uganda and the COD are party to.
Session 3: Complaints and Grievance Management
Session Objectives
By the end of this session, the participants should be able to:
• Understand and differentiate the terms (complaint, grievance and dispute).
• Know who can handle which complaint.
• Understand the procedure of lodging complaints.
Session Activities
• Use relevant examples to define the different terminologies related to conflict resolution (grievance, compliant, conflict and dispute).
• Deliver a lecture on the various mechanisms of managing conflict (interpersonal,mediation and official channels).
• Brainstorm on how to handle personal conflict issues.
• Share experience on how different migrants have ever handled conflicts.
Job Specification
Session 1: Job Description and Specification
Session Objectives
By the end of this session, the participants should be able to:
• Understand the specificities of the job they are going to do.
• Assess their capability in fulfilling the job they have been employed to do.
Session Activities
• Explain the meaning and features of a job description.
• Explain the meaning and features of a job specification.
• Explain the implication of understanding the difference between a job description and job specification to enable one chooses a job.
Session 2: Nature of the Job
Session Objectives
By the end of this session, participants should be able to:
• Grasp the technical aspects of the job.
• Follow and be able to manage their time effectively.
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Session Activities / Exercise
• Task participants to explain/ describe the job they are going to undertake.
• Task the participants to describe the duties and responsibilities entailed in the job they will be doing in the COD.
Session 3: Job Skilling (Practical Guidelines)
Session Objectives
By the end of this session, participants should be able to:
• Develop the capability to use and operate the tools, gadgets, or machines relevant to the job.
• Have clear knowledge of the skills and best practice for their job.
• Effectively and efficiently operate on their job.
• Have proper hands-on experience on the job requirements and tools.
Session Activities
• Put in place an effective skilling program in light of the needs of the target migrants.
• Explain to the migrants the actual skill set required for the job they are undertaking.
• Practically demonstrate the usage of the tools and machines that are required for the specific job.
Session 4: Work and Occupational Hazards
Session Objectives
By the end of this session, participants should be able to:
• Maintain and understand the occupational hazard awareness parameters.
• Evaluate and control occupational hazards and risks.
• Understand how to properly review the occupational warnings and signs and follow them.
Session Activities
• Deliver a presentation on the common work-related hazards.
• Deliver a presentation on occupational safety and health challenges.
• Brainstorm on the likely work hazards related to a job one is undertaking.
• Brainstorm on the likely occupational health and safety challenges associated
with the job one is undertaking.
• Discuss on the likely cultural shock migrants might face in the COD.
• Experience sharing session with former migrants in the same field.
Destination Country
Session 1: Know your Destination Country
Session Objectives
• To enable the trainees to have better knowledge of the country of destination.
• To have an idea of the COD’s geographical location, climate, and distance from home.
• To appreciate the religious values, culture, and behavior of the destination country.
• To recognize the offenses and penalties in the country of destination.
Session Activities
• Deliver a presentation on the specific COD the migrant workers are going to.
• Share videos of the key features and various documentaries on the COD.
Session 2: Country Profile
Session Objectives
By the end of this session, participants should be able to:
• Understand the religious, family and behavior values of the COD.
• Be aware of the important celebrations and public holidays of the COD.
• Recognize the offenses and penalties.
• Have easy communication tips.
Read More...
Session Activities
• Deliver a lecture on the country profile of the COD relevant to the
migrant workers.
• Share videos and simulations of the COD.
• Share experiences from former migrants in the same field and who have
been in the COD.
Session 3: Problems Migrant Workers May Face
Session Objectives
By the end of this session, participants should be able to:
• Have an idea of the various problems they are likely to face.
• Know how best to deal with the problems they are likely to face.
Session Activities
• Discuss common problems faced by migrant workers.
• Share experiences with former migrant(s) on the key issues to keep in
mind as one starts employment in a foreign country.
• Brainstorm on precautionary measures to be born in mind by migrant
domestic workers to have a successful work life in the COD.
Financial Management
Session 1: Saving Habits
Session Objectives
By the end of this session, participants should be able to:
• Understand the salary and its equivalent.
• Have a clear financial plan for their migration journey.
• Have a clear plan of how much to save and how long it will take to achieve the target.
Session Activities
• Share experiences on how the participants have been managing their incomes while in Uganda.
• Brainstorm on how they anticipate to effectively manage their salaries while in the COD.
• Share experiences on the financial flaws in the management of their
finances prior to making the decision to apply for a migrant job.
• Share experiences on how they have raised money that is facilitating
their migration costs to the COD.
• Explain how they are going to manage their finances after settling in
employment in the COD.
• Draft a budget of expenses vis-à-vis income of the first month in the COD.
Session 2: Remittances and Safe Banking
Session Objectives
By the end of this session, participants should be able to:
• Know the importance of a bank account and the available bank to open an account at.
• Have the knowledge of the remittance channels in the COD.
• Know the cost of sending remittances.
• Know the advantage of using safe and formal remittance channels.
Read More...
Session Activities
• Experience from former migrant workers in the same field on the funds transfer and types of transfer.
• Brainstorming on the advantages of the money transfer system.
• Deliver a lecture on the cost of remittance / money transfer.
• Guest lecture by officials from banks and money transfer companies.
Session 3: Financial Warning and Advice
Session Objectives
By the end of this session, participants should be able to:
• Know the common financial mistakes migrant workers make.
• Understand the changing trends that cause financial losses.
• Know how best to avoid the financial mistakes.
Session Activities
• Experience sharing from participants on the financial mistakes they have committed.
• Experience sharing from former migrant workers on financial mistakes.
• Brainstorm on the practical strategies to overcome financial mistakes.
Migrant Support System
Session 1: Support Services for Migrant Workers
Session Objectives
By the end of this session, participants should be able to:
• Know and have the contacts of the Ugandan Association in the COD.
• Know the various NGOs and migrant support organizations available in the COD.
• Have the important contact details of the various associations and organizations.
• Understand the roles of the various associations and organizations in their migration journey.
Session Activities
• Before teaching this module, the facilitator needs to verify the contact details of the COD in discussion.
• Brainstorm with participants on “in the previous group discussion, we discussed some risks of labor migration and difficult situations migrants may face; what should you do if you were in one of these situations?”
• Explain to participants that they can seek help where they feel most comfortable, e.g., recruitment agency, NGO, or local authority (COD). Take the participants through the contact details of seeking help and give time for participants to memorize the contact information for at least one institution.
Session 2: Diplomatic Missions
Session Objectives
By the end of this session, participants should be able to:
• Understand the role of the Diplomatic Mission in the migration journey.
• Understand when and how the Diplomatic Mission can be helpful to a migrant.
• Know which Diplomatic Mission office is responsible for the COD.
• Have contact details of the diplomatic office responsible for the COD.
Read More...
Session Activities
• Explain the role of the Diplomatic Mission / Consular Services to migrant workers in the COD.
• Discuss the role of Consular Staff in protecting rights of migrant workers.
• Guest lecture by Ministry of Foreign Affairs officer(s) on actions Consular Staff can take to protect the rights of migrant workers.
• Discuss how Consular Staff distribute information to migrant workers in the COD.
Session 3: Role of Stakeholders in Labor Migration
Session Objectives
By the end of this session, participants should be able to:
• Understand the role of the various government ministries and agencies.
• Understand the role of the various organizations in the migration journey.
• Understand the role of the recruitment agencies as well as their recruitment processes.
• Know which organization to contact when, how and under what circumstances for a migrant worker to access assistance.
Session Activities
1. Explain the role of each of the following government ministries:
- MGLSD.
- Ministry of Foreign Affairs.
- Ministry of Internal Affairs.
- Ministry of Local Government.
2. Explain the role of each of the following government agencies:
- Joint Intelligence Committee
- CID and Interpol
3. Guest lecture from a member of UAERA office on their role to a migrant worker.
4. Guest lecture from the recruitment agency on their role to a migrant worker both in COO and COD.
5. Experience sharing of a former migrant worker in the same field on his or her experience with the recruitment agencies in the COD.
6. Explain the role of the training centre in the recruitment process of the migrant
worker.
Smart, Easy Travel and Behavior
Session 1: Travel Documents
Session Objectives
By the end of this session, participants should be able to:
• Know the different travel documents needed in the migration journey.
• Understand the features of the various documents.
• Know the importance of the various documents.
• Know the validity of the various documents.
Session Activities
• Ask participants to think about the documents they need to prepare before travelling to the COD. What documents have they already prepared?
• Deliver the lecture “Documents needed to travel to the COD”. While speaking about each document, refer to the pictures of the passport, entry visa, work permit/employment contract, and medical certificate/vaccination card.
• Have and use examples for each document that will be discussed. Check with all participants that they have all the documents and understand the importance of each.
Session 2: Easy and Safe Travel
Session Objectives
By the end of this session, participants should be able to:
• Know how to prepare for their flight.
• Understand the different restrictions and regulations of airports and flights.
• Know the etiquette required of them when they are traveling.
• Understand the different procedures of both departing and arrival airports.
• Know what to pack and not to pack for travel.
• Learn the dos and don’ts.
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Session Activities
• Explain the rules governing airport and flight procedures (e.g., luggage restrictions).
• Explain the requirements from a migrant at the COO departure airport
(time issues, authorities and documents required).
• Explain the expected etiquette from passengers on the flight.
• Explain the requirements from a migrant at the COD arrival airport.
• Experience sharing from previous travelers on their experience at the
departure airport, flight, arrival airport and inland travel in the COD.
Session 3: Return and Reintegration
Session Objectives
By the end of this session, participants should be able to:
• Explain what procedures and steps migrant needs to follow while and after
returning from the foreign country.
• To list and explain the common problems that returning migrants face.
• Explain the travel procedure for their return.
Session Activities
• Experience sharing from a former returnee migrant worker on how he/she prepared for return.
• Explain the ideal process on the migrant’s journey back to the COO.
• Explain the challenges/problems returning migrant workers are likely to face.
• Experience sharing from a former returnee migrant worker on the
challenges/problems he/she faced when they returned.
• Brainstorming on how participants are likely to manage and overcome the possible challenges/problems faced by returnee migrant workers.
Health and Emerging Issues
Session 1: Health in Destination Country
Session Objectives
By the end of this session, participants should be able to:
• Know his/her medical entitlement and what it covers.
• Have the ability to seek medical attention and know the procedure of seeking medical attention.
• Know the common illnesses and how to deal with them.
• Know the important aspects that impact their health and wellbeing.
• Understand the importance of self-healthcare and personal hygiene.
Session Activities
• Explain the process of accessing medical care in the COD.
• Explain the common illnesses that affect migrant workers in the COD.
• Brainstorm on the First Aid procedures and home remedies that can be
useful to migrant workers.
• Explain the important vaccinations needed by a migrant worker for both his/her personal benefit as well the requirement from the COD.
• Experience sharing on sexual abuse and harassment cases from migrant
workers, NGOs or other officials that have assisted former victims.
• Explain the issue of contraceptives in relation to the COD.
• Discuss the best way to maintain personal hygiene.
Read More...
Session 2: Emerging Issues and Trends in Migration
Session Objectives
By the end of this session, participants should be able to:
• Be aware of the new travel trends and restrictions.
• Understand how to watch out for health alerts and the importance of following the restrictions.
• Have knowledge of drugs and narcotics and their implication to the migration journey.
• Understanding human trafficking and smuggling and knowing how to avoid them or help a victim.
Session Activities
• Explain the changing patterns in the current international and local travel trends.
• Deliver a lecture on the current health alerts and related information.
• Explain the meaning of drugs and narcotics.
• Explain the rules and regulations governing the use of drugs and narcotics in the COD.
• Experience sharing on human trafficking and smuggling cases from migrant workers, NGOs and other officials that have ever assisted former victims.